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Today: United Airlines unveils new Business Class product (with caviar!)
United Airlines – one of the three legacy carriers in the USA – unveiled a new interior for its new Boeing 787-9 aircraft that will rise the standard of international premium travel among USA carriers and will include two, new Business Class suites, the greatest number of total premium seats in United’s fleet, an Ossetra caviar amuse-bouche service, Starlink connectivity and even larger 4K OLED seatback screens.
The airline’s new United Polaris Studio suites are positioned in the first row of each Business Class section and total eight, lie-flat, all-aisle-access seats that are 25% larger than standard United Polaris with privacy doors, an extra ottoman seat for companions, wireless charging, Bluetooth connectivity, and a huge 27-inch, 4K OLED seatback screen – the largest among USA carriers. Standard United Polaris seats also get upgraded to suites with the addition of sliding doors and larger, 19-inch 4K OLED screens.
“We already deliver a superior international experience and fly to the most places across the Atlantic and Pacific – these new innovations provide a more premium experience overall, give customers even more reasons to choose United, and set our airline up to grow into the next decade and beyond,” said Andrew Nocella, EVP and Chief Commercial Officer at United. “We never stand still and are always looking for more ways to set ourselves apart from other carriers. And we’re confident this elevated experience will take international flying to new heights.”
The reimagined interior on United’s new Boeing 787-9 includes a nose-to-tail transformation – refined finishes and a fresher, brighter and warmer feel throughout – with something for everyone: 99 total premium seats – the highest percentage among U.S. carriers, United Premium Plus seats with privacy dividers and wireless charging, and a United Economy Class cabin with Bluetooth connectivity and the largest Economy Class seatback screens in the world.
United has invested more than $150 million USD in total food and beverage improvements this year alone, and planes with the new interior will include access to a new, onboard grab-and-go snack bar for United Polaris Business Class customers that offers treats from brands like Garretts, Community, and Joe & Seph’s, as well as United Polaris Studio-specific options like an amuse-bouche of Ossetra caviar paired with Champagne Laurent-Perrier Cuvée Rosé. The airline also will introduce mid-flight meal options that will include a regionally influenced tapas service. And passengers in United EconomyClass will see expanded dining options with three entrée choices, new desserts, and an appetizer course.
United expects to take delivery of the first United 787-9 with the new interior before the end of 2025 with the first international passenger flights planned in 2026 from San Francisco to Singapore and San Francisco to London. United is the largest carrier across the Atlantic and Pacific and flies to 147 total international destinations. All of United’s future 787 deliveries will get United Polaris Studio suites and new interiors, and the airline expects about 30 of these planes to join its fleet by 2027.
Aircraft with the new interior will also be among the first United widebody planes to have free Starlink connectivity for United MileagePlus members. The service is ideal for international travel as it delivers fast, reliable internet access around the world, including over oceans, polar regions, and other remote locations previously unreachable by traditional cell or Wi-Fi signals.
The first deliveries of 787-9 aircraft with the new interior will include:
- Eight United Polaris Business Class Studio suites
- Two rows across two sections, 1-2-1 configuration
- 56 United Polaris Business Class suites
- 14 rows, across two sections, in a 1-2-1 configuration
- Passengers can choose between seats that face the window or center of the aircraft (ideal for individual travelers) and seats where all the suites face the aisle (perfect for those flying together)
- 35 United Premium Plus seats, the most in United’s fleet
- 5 rows in a 2-3-2 configuration
- 33 United Economy Plus seats and 90 United Economy seats
- 15 total rows in a 3-3-3 configuration
The carrier’s 787-9s currently have 48 United Polaris seats, 21 United Premium Plus seats, 39 United Economy Plus seats and 149 United Economy seats.
United Polaris Studio
Located in the first row of each Business Class section, United Polaris Studio will be priced differently than standard United Polaris and will include superior features and design elements. United Polaris Studio suites are larger and include an ottoman with a seatbelt for companions in six of the eight seats. Each United Polaris Studio suite also has a huge, 27-inch, 4K OLED touchscreen, Bluetooth connectivity, wireless charging as well as separate USB-C and electrical outlets. The suite also includes digital seat control options, quartzite tables, a soft, wool-blend seat and wood grain trim.
United Polaris Studio amenities are also upgraded, and include exclusive hoodie-pajamas and slippers on all flights, new noise-cancelling headphones powered by Meridian technology, amenity kits featuring clinically formulated Perricone MD Cold Plasma Plus+ luxury skincare products, United-branded playing cards (ideal for passing the time with someone in the ottoman seat), a plush velvet throw pillow on the ottoman as well as Saks Fifth Avenue bedding that includes a duvet, day blanket, large pillow and cooling gel pillow.
And passengers who book a United Polaris Studio suite have access to the airline’s Global Reception area, receive preferred boarding alongside United Global Services customers and are eligible for United’s tarmac transfer program.
United Polaris
The new standard United Polaris suites on aircraft with the new interior are also upgraded with the addition of sliding doors, a 19-inch 4K OLED touchscreen with Bluetooth, four ways to charge devices including wireless, and digital seat controls. Each United Polaris suite offers all-aisle access, and breathable, wool-blend covered seats. And in a first among USA airlines, passengers can choose between seats that face the window or the center of the aircraft, more suited for individual travelers who want even more privacy, or seats that face the aisle that have a divider that lowers all the way down to bed height – perfect for people flying together.
The famous United Polaris sundae cart also gets an upgrade with a rotation of limited time featured Tillamook ice cream flavors coupled with new toppings that will run throughout the year, alongside the customer favorite staple – classic vanilla bean.
United Premium Plus and United Economy
The United Premium Plus seats on aircraft with the new interior also get a major upgrade by adding elements normally reserved for United Polaris customers including soft-touch materials, quartzite cocktail tables and a 16-inch 4K OLED screen. Passengers also will enjoy Bluetooth and three ways to charge their personal devices, including wireless – the first time offered in United Premium Plus. The seats also include a dedicated water bottle and headphone holders, as well as a privacy divider with a built-in reading light – also a first for United Premium Plus.
United Economy Plus and United Economy customers on aircraft with the new interior will all enjoy 13-inch, 4K OLED screens – the largest Economy Class screens in the world. These cabins also include Bluetooth connectivity in every seat and six power outlets per row. Bringing in the same refreshed looks and feel from United’s UPP cabin, passengers in United Economy will be able to relax thanks to the seat’s cradling seat bottom that moves as the seat reclines.
Food & Beverage
United’s investments in its food and beverage program are paying off: customer satisfaction scores were up 12% in the first quarter of 2025 compared to last year. The team remains focused on creating high-quality onboard dining experiences with signature touches across all cabins, and the upgrades onboard new aircraft are no different: in addition to the Ossetra caviar amuse-bouche service, United Polaris Studio passengers will get a post-dessert, curated specialty snack box delivered to their seat that includes a mix of premium salty, sweet and savory treats, access to exclusive entrée options and Champagne Laurent-Perrier Cuvée Rosé.
The special food and beverage offerings that will be onboard the new aircraft build on the work already underway to enhance the dining experience for all United passengers. United Polaris wine offerings are currently among the most premium of any USA airline, featuring exclusive relationships with brands like Heitz Cellar, Shafer Vineyards, Stony Hill Vineyard and Champagne Laurent-Perrier and rotating offerings from Domaine Serene, Chateau Beaucastel, VIK and The Mascot. United Polaris passengers will also soon see more regional menus that rotate monthly as well as new breakfast breads, bottled salad dressings, updated mid-flight snack baskets and the addition of an Aperol Spritz to the drink menu. And international Economy Class passengers will soon enjoy enhancements like fresh salads with premium dressing, more entrée choices, new desserts and a coursed appetizer that’s served before full lunch/dinner.
Finally, United has launched new menus and completely overhauled onboard dishware with new dishes, glassware, cutlery, linens and seasonings – including red pepper flakes.
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